I-Pass uses a multifaceted approach to improve the exchange of information among health care providers by standardizing the patient hand-off process at every change of shift. It has already yielded a 30% reduction in medical errors resulting from patient transfer. The enterprise is led by the I-Pass Executive Council, a group of six individuals from a number of hospitals across the country, including Boston Children’s/Harvard Medical School, St. Christopher’s Hospital for Children/Drexel University College of Medicine, and the Benioff Children’s Hospital/University of California San Francisco.
- Read the I-PASS challenge application
- Purchase the I-PASS case study from HBS Publishing
- Visit the I-PASS website
- Follow @IPASSHANDOFF